Public Administration

Government organizations—from ministries to municipalities and executive agencies—are facing increasing digital pressure. Citizens and businesses expect accessible, reliable, and proactive services. At the same time, societal challenges such as housing, the energy transition, and social security demand faster decision-making and smarter collaboration. Digitalization is essential in this context, but it also brings complex choices and responsibilities.

A key issue is strengthening the management of information provision both within and between government organizations. Legislation such as the Open Government Act (Woo) and the Archives Act set high standards for transparency, information management, and security. This requires modern IT architectures, consistent data standards, and a clear division of responsibilities. In addition, policymakers want faster and better insight into social developments, while citizens expect personalized and efficient services. However, many government bodies struggle with fragmented systems, poor data quality, and unclear ownership. The adoption of new technologies is also a challenge: digital innovation only succeeds when civil servants and administrators are actively involved and possess the right skills.

QA Consulting supports government organizations in achieving their digital ambitions. We connect people, processes, and technology, ensuring control over change. Our approach is people-oriented and pragmatic. We guide the design of information flows, support the implementation of legislation and regulations, and help build data-driven working methods. We foster ownership and ensure the sustainable adoption of systems and processes. For QA Consulting, change management is not an afterthought—it is the key to success.

In this context, QA Consulting also offers specialized Quality Assurance services for complex and critical programs and projects. As an independent partner, we assess effectiveness, feasibility, coherence, and impact—from initiation through to completion. Our QA specialists bring structure, safeguard quality, and ensure that risks are identified and discussed in a timely manner.

The impact of our work is visible in better collaboration between departments and chain partners, increased transparency, and greater agility in governance. Digital projects are realized faster and more effectively, with greater confidence among both internal stakeholders and society at large. In this way, we contribute to a decisive, future-proof, and reliable public administration.